Effective Date: Feb 17, 2021
We collect personally identifiable information ("Personal Data") about you when you register for our services, interact with us, or otherwise provide such information. This includes, but is not limited to contact information, payment information, details regarding your HGV and/or UK driving licence, and user content such as comments, feedback, and other content that you create, link, or share through our platform.
We may also collect non-personally identifiable information ("Non-Personal Data") that your browser or device provides whenever you use our services, such as browser type and settings, device type and settings, your IP address, mobile network information, and standard web log information. We also collect usage data, including how, when, and for how long you use our services.
We use your Personal Data for the purposes of providing, improving, and customising our services, processing transactions and sending related information, sending promotional communications (subject to your opt-in), responding to your queries and requests, and enforcing our terms and policies and communicating important notices. Non-Personal Data is used for analytical purposes to understand how users interact with our services, identify trends, and improve our services.
We do not sell, trade, or rent your Personal Data to third parties. We may share your Personal Data with service providers who assist us in our business operations such as payment processors or hosting services, to comply with any legal obligations, to protect the rights and safety of our users and third parties, and to protect our property. Additionally, your Personal Data may be shared as part of a merger, acquisition, or other sale or transfer of our assets.
You have the right to access, correct, update, or request deletion of your Personal Data. If you wish to exercise any of these rights, please contact us at firstname.lastname@example.org.
We take reasonable measures, including administrative, technical, and physical safeguards, to protect your information from loss, theft, misuse, and unauthorised access, disclosure, alteration, and destruction.
Our services are not directed to individuals under 18. We do not knowingly collect Personal Data from children under 18. If we become aware that a child under 18 has provided us with Personal Data, we will take steps to delete such information.
We may provide links to other websites and third-party services that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.
We retain your Personal Data for as long as necessary to provide you with our services, and as needed to comply with our legal obligations and resolve disputes.
If you are accessing our Services from outside the UK, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information.
If you have any concerns about the way we handle your Personal Data, please contact us so we can resolve your concerns. If you feel that we have not addressed your concerns satisfactorily, you have the right to complain to the Information Commissioner’s Office.